Our offerings

Prisma pricing

Starter

For individuals and small companies

Free

  • 1 company
  • 1 Zabbix server
  • 1 Prisma manager
  • 1 user
  • 2 PDF report configurations
  • Unlimited report recipients (email)
  • 2 AI models
  • Self-manage alarms
  • Self-manage mantenances
  • Mobile app included
  • Modern web interface
  • 1 GB cloud storage
Most popular

Standard

For small- to medium-sized companies

12 €

per user/month
billed annually
  • Everything in Starter
  • 3 Prisma managers
  • 3 reports / user
  • 3 AI models / user
  • 3 GB storage / started 10 users
  • CSV reports for spreadsheet processing
  • Scalable

Professional

For large companies

16 €

per user/month
billed annually
  • Everything in Standard
  • 5 Prisma manager
  • 5 reports / user
  • 5 AI models / user
  • 5 GB storage / started 10 users
  • Machine-readable reports (JSON, XML, CSV)
  • Report delivery to SCP, Kafka & S3-compatible object storages
  • Interfaces for automatic postprocessing of reports
  • OpenAPI specification for Prisma API

Custom

For enterprises managing multiple Zabbix servers

On request

  • Custom feature set
  • Priced per company
  • Priced per Zabbix server
  • Priced per Prisma manager
  • Priced per user
  • Priced per report

Pricing and subscriptions

Frequently asked questions

Here, we answer common questions regarding our pricing model, subscriptions and licenses.
If you have further questions, feel free to contact us.

Yes, you can change your plan anytime. Simply contact us with your request.

Cloud

After processing your change request, the new features will be available automatically.
We will contact you after processing your request.

Self hosted

In order to process your change request, we will extend your license and inform you upon completion of the process.
After restarting your server, you can use the features of the new plan.

Yes, you can add users to your plan anytime. Simply contact us with your request.

Cloud

After processing your change request, the additional users will be available automatically.
We will contact you after processing your request.

Self hosted

In order to process your change request, we will extend your license and inform you upon completion of the process.
After restarting your server, you can use the additional users.

No, all users of a company have the same plan.

If our pricing model is incompatible with your use case, contact us for an offer with a personalized feature set.

Cloud

If you miss a payment, your access will be deactivated after some time. We will send you a payment reminder. Once we receive your payment, your account will be reenabled.

We will not immediately delete your data, but only on request or some time after your account is first deactivated.

Self hosted

Once your license expires, you cannot use the Prisma Server anymore. We will contact you in time to renew your license.

Your data will remain untouched and you can use Prisma again with a new license.

The servers hosting the cloud service are located in Germany.